Customer Feedback
Dear Valued Customer
We at ED Cal. Laboratory are continually striving to improve our performance to you in terms of Maintenance and Calibration Services. As part of this effort, we would be very pleased if you would take a few moments to fill out this survey form and either fax it to us on Riyadh F: 01 460 2195 or pass it to our Sales Coordinator .
Your cooperation is much appreciated
Name:
Company
Date:
Email Address:
Job Order No. /Certificate No:
" How does our service ange compare to our competitors"
Poor
Good
Very Good
Excellent
" How do you rate the accuracy of the information in our Certificate"
Poor
Good
Very Good
Excellent
" How do you rate the accuracy of our calibration results "
Poor
Good
Very Good
Excellent
" Deliveries of measuring Instruments - on ime performance"
Poor
Good
Very Good
Excellent
"Service Realization Lead Times"
Poor
Good
Very Good
Excellent
" Accuracy of Invoicing"
Poor
Good
Very Good
Excellent
" How well does we deal with queries and complaints "
Poor
Good
Very Good
Excellent
" How well our service compares with our competitors"
Poor
Good
Very Good
Excellent